Your Trust, Respected & Protected.

Information you share

When you browse our site, send an enquiry, or configure a custom gift box, you may choose to share:

* Contact Details: Your name, phone number, email address, and delivery address.

* Gifting Preferences: Occasion details, preferred dry fruit combinations, custom box designs, gift card messages, and estimated budgets.

* Payment Information: Payment verification details (processed securely through authorized payment gateways or direct bank transfers; PURETH does not store your raw banking password or card credentials).

How we use your information

We use your information strictly to provide a seamless, personalized gifting experience:

* Enquiry & Consultation: Responding to your questions, discussing custom box builds, and confirming product availability.

* Order Fulfillment: Assembling your gifts, preparing personalized message cards, and arranging local Amritsar or Pan-India courier delivery.

* Customer Support: Keeping you updated on dispatch timelines, order status, and answering post-delivery queries.

* Business Operations: Maintaining accounting records and verifying compliance with food safety and taxation standards (P.N. ARORA CO.).

Third-party services & platforms

To deliver our products and handle communications, we work with trusted third-party platforms:

* Messaging & Communication: When you initiate a chat with us via WhatsApp or Email, your data is processed according to the privacy practices of Meta (WhatsApp) or your email service provider.

* Logistics & Delivery: We share recipient names, delivery addresses, and contact numbers with registered courier and delivery partners solely for order delivery.

* Web Analytics & Hosting: Standard non-personally identifiable technical data (like browser type or site usage) may be processed to maintain site performance and security.

Data Security & Retention

We take appropriate physical, technical, and organizational measures to safeguard your information against unauthorized access, loss, or misuse:

* Enquiry and order details are limited strictly to personnel responsible for managing your gifts and accounts.

* We retain your transaction and enquiry data only for as long as necessary to fulfill business records, accounting requirements, and customer service needs.